// support · Tankly
How can I help?
Check the answers below first. If you're still stuck, email me — I read every message myself.
Reporting a bug?
Please include:
- App version (shown in Settings)
- Device model and OS version
- Steps to reproduce, plus a screenshot
Frequently asked
Does Tankly work with my test kit?
Yes. Tankly works with liquid kits and test strips. Pick your kit in Settings → Test kit, or type in your own values.
How do I restore Tankly Pro?
Open Settings → Restore purchases while signed in to the same Apple ID you bought with.
How do I cancel the yearly subscription?
Subscriptions are billed by the App Store. On iPhone: Settings → your name → Subscriptions → Tankly. Cancel at least 24 hours before the renewal date.
How do I move my data to a new iPhone?
Tankly has no account or cloud sync. Use Settings → Back up to a file, save the file, then use Restore from backup on the new device.
Is Tankly veterinary advice?
No. Tankly offers general fishkeeping information only. If your fish are sick, ask a vet or an experienced aquarium store.