// support · Cardify
How can I help?
Check the answers below first. If you're still stuck, email me — I read every message myself.
Reporting a bug?
Please include:
- App version (shown in Settings)
- Device model and OS version
- Steps to reproduce, plus a screenshot
Frequently asked
How do I restore Cardify Premium?
Open the Premium screen and tap Restore while signed in to the same Apple ID or Google account you subscribed with.
How do I cancel my subscription?
Subscriptions are billed by the App Store or Google Play. On iPhone: Settings → your name → Subscriptions. On Android: Play Store → Payments & subscriptions. Deleting your account does not cancel it.
Why do I see ads?
The free plan is supported by ads from Google AdMob. You can choose personalized or non-personalized ads in the consent prompt, and Premium removes ads completely.
Do my cards sync between devices?
Yes. Sign in with the same account and your sets sync automatically. Cards are also cached on the device so you can study offline.
Is photo scanning private?
Yes. Text recognition runs on your device (Apple Vision on iOS, ML Kit on Android). The photo is not uploaded unless you add it to a card.